Introduction
Vijaya Lakshmi Rank Sutra (“VLRS”, “we”, “us”) operates the website and online test platform available at our official domain. This Privacy Policy explains how we collect, use, store, and protect your personal information when you register, subscribe, take tests, or otherwise use our services.
By using VLRS, you agree to this policy. If you do not agree, please discontinue use of the platform.
Content accuracy: Learning content may contain occasional errors; it is built using technology and human processes. Please see our Terms & Conditions (sections on acceptance and accuracy) and report issues to support@vltaacademy.com.
Information we collect
Account and profile data
When you create an account, we collect: name, email address, and mobile number. This information is used to authenticate you and communicate service-related messages. We do not require education level or exam target year at signup.
Usage and performance data
We automatically collect technical and usage data such as device/browser type, approximate location (derived from IP where applicable), timestamps, pages viewed, test attempts, scores, and analytics events. This helps us run tests securely, improve content, and provide leaderboards and progress insights.
Payment information
Subscription payments (e.g. ₹499 for the annual test series plan) are processed by third-party payment providers. We do not store full card numbers on our servers. We may receive limited payment metadata (transaction id, amount, status) to confirm your subscription and validity period.
How we use your information
- To provide access to tests, courses, and related features
- To verify identity, prevent fraud, and secure accounts
- To send important notices (subscription status, service changes, security alerts)
- To improve our product, fix bugs, and analyze aggregate usage
- To comply with legal obligations and respond to lawful requests
Cookies and similar technologies
We may use cookies or local storage to keep you logged in, remember preferences, and measure site performance. You can control cookies through your browser settings; disabling them may limit certain features.
Data sharing
We do not sell your personal data. We may share information with:
- Service providers who host our servers, send email/SMS, or process payments—only as needed to operate VLRS
- Authorities when required by law or to protect rights and safety
Data retention
We retain account and usage data for as long as your account is active and for a reasonable period afterward for backups, disputes, and legal compliance. You may request account deletion subject to applicable law and ongoing obligations.
Security
We implement reasonable technical and organizational measures (encryption in transit where applicable, access controls, secure hosting). No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.
Your rights
Depending on applicable law, you may have the right to access, correct, or delete your personal data, or to object to certain processing. Contact us using the details in the sidebar to make a request. We will respond within a reasonable timeframe.
Children’s privacy
Our services are intended for users who can lawfully enter into a contract in India. We do not knowingly collect data from children without appropriate consent. If you believe we have collected such data, contact us and we will take appropriate steps.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use after changes constitutes acceptance of the revised policy.
Contact
For privacy-related questions or requests: support@vltaacademy.com · +91 81238 58008